top of page


Vanuatu Terminal Services Limited is an internationally recognised leader based in the island nation of Vanuatu. We offer a one-stop-shop service to all our customers. From Aircraft Ground Handling to International Cargo services, we have a wide range of tailored solutions for you.

Aircraft Ground Handling

Aircraft Ground Handling

As the leading ground handling service provider in Vanuatu, VTS Limited offers aircraft ground handling services for both Passenger and Cargo aircrafts. 

Todays’ airline passengers expect a seamless experience from check-in to baggage delivery and that is exactly what we deliver.

Whether we’re helping passengers face to face, or ensuring seamless behind-the-scenes operations, we take pride in being your ground handling partners on the ground in Vanuatu.

Our Services
  • Passenger Services

  • Ramp Services

  • Baggage Handling

  • Marshaling

  • Parking

  • Flight Clearance

  • Ramp to Flight-deck Communications

  • Loading/Unloading

  • Towing of Aircraft

  • Toilet Services

  • Water Services

  • Cabin Material Storage

  • Catering Services

  • Crew Ground Transportation

​Please complete the Ground Handling Services Form.

International Cargo

International Cargo

We are the only Cargo Terminal Operator (CTO) in Vanuatu.

Our warehouse provides customers a one-stop-shop environment for their air cargo needs. 

Our Services
  • Custom Clearance

  • Cargo Booking

  • Animal Import/Export Services

  • Preparation of Airwaybills

  • Cargo Acceptance

  • Cargo Handling

  • 24 Hour Cargo Security (CCTV)


Our Facilities
  • Cargo Storage facilities

  • Cooler room

  • Freezer room

  • Luggage Storage

  • Dangerous Goods Storage

We Represent
  • Cargo Agent for Pacific Air Express

  • Cargo Agent for M&C Aviation Australia Pty Ltd

Our Accreditation & Memberships
  • IATA Cargo Agency Accreditation

  • Regulated Air Cargo Agent (RACA) Regime Certification by CAAV under CAR RP 109 - Cargo Security

  • Licensed by Vanuatu Customs & Inland Revenue as a Customs Controlled Area

Aircraf Engineering

Aircraft Engineering

We offers Aircraft Engineering Services to all our aviation customers.

Our range of support services are available for various aircraft types. 

Our Customers
  • Virgin Australia - 737-800

  • Pacific Air Express Ltd - 737-700

  • Fiji Airways - 737-800 | ATR-42

  • Air New Zealand - A320

  • Solomon Airlines - A320

  • Aircalin - A320

  • Air Niugini - 737-800

Freight Forwarding

Freight Forwarding

We can provide our customers full freight forwarding services - including airfreight and seafreight.

We can arrange for all freight connecting to and from Vanuatu, Australia, New Zealand, the Asia/South Pacific region and the US.

Our Services
  • Relocation of your personal effects & household goods

  • Coordination of all Origin services (eg packing, warehousing)

  • Shipping dangerous goods and hazardous cargo

  • Shipping Container purchases, sales and leasing

  • Domestic charters and shipping

  • Air and Sea Freight insurance assistance

  • Cartage Pick-up & Delivery services in Vanuatu

Custom Brokers

Custom Brokers

We are a certified license Customs Principal Broker handling gateway customs clearance and compliance at affordable rates. With over 15 years of experience, our team has a unique and detailed understanding of Laws and Regulations, licenses and procedures, concessions and tariffs, valuations, Trade Agreements and other current statutory issues in Vanuatu and abroad.

We Facilitate
  • Bill of lading

  • Airway bill

  • Freight invoice

  • Commercial invoice of the goods

  • Value declaration as required

  • Exemption letter as required

  • Inventory list / packing list

  • Personal effects

  • Live animals

  • Duty and taxes calculations 

An important part of our customer service is in assisting clients on the documentation required for the import and export clearance process.

Our custom agents also provide advice on trade, tax rates and duty exemptions.

Luggage Storage

Luggage Storage

We offers our public and commercial customers the convenience of luggage storage facilities.

These facilities can be used for customers wanting to store luggage while traveling throughout Vanuatu, either short or long term at affordable daily rates.


The luggage storage facilities is within walking distance from the international airport terminal, and offers 24 hour security (CCTV) for your peace of mind.

Our Services
  • Personal and commercial luggage storage

  • 24 hour security (CCTV)

  • Affordable daily rates for short term and long term storage

  • Available during hours of operation

  • After hours access by arrangement

Storage Rates


Civil Aviation Authority Vanuatu

If you have any enquiry regarding the Vanuatu aviation regulations and companies, please visit the website of Civil Aviation Authority Vanuatu at

Other Services

Other Services


Discover Airports Vanuatu Limited infrastructure

and services. 


Find out all information for individuals and travellers entering and leaving Vanuatu and discover more about ni-Vanuatu visas, immigration and citizenship. 

VIP Services

VIP Services

Let's find you an agent

bottom of page